Terms & Conditions — Hitex AI
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Terms & Conditions

Last updated: January 1, 2025

Please read these Terms and Conditions carefully before using the Hitex AI website or services. By accessing or using our services, you agree to be bound by these terms.


1. Acceptance of Terms

By accessing and using Hitex AI's website and services, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services

Hitex AI provides AI-powered lead response and follow-up automation services for local businesses, including but not limited to:

  • Automated voice and SMS lead response systems
  • Cold email outreach campaigns
  • Lead pipeline automation and management
  • Human verification and appointment coordination

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to use our services:

  • In any way that violates applicable laws or regulations
  • To send unsolicited communications to individuals who have not consented
  • To transmit any harmful, offensive, or misleading content
  • To impersonate any person or entity

4. Payment and Billing

Payment terms will be outlined in your individual service agreement. All fees are non-refundable unless otherwise stated in writing. We reserve the right to modify pricing with reasonable notice.

5. Intellectual Property

All content, software, and materials on this website are the property of Hitex AI and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Hitex AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

7. Disclaimer of Warranties

Our services are provided "as is" without warranty of any kind. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected].