Privacy Policy

Last updated: January 1, 2025

Hitex AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

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1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number)
• Business information and lead pipeline data
• Payment information (processed securely through third-party providers)
• Communications you send us

We also collect certain information automatically when you use our services, including IP address, browser type, pages visited, and usage data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business
• Professional advisors such as lawyers and accountants
• Law enforcement or government authorities when required by law
• Other parties with your consent

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with our legal obligations. When we no longer need your information, we will securely delete or anonymize it.

5. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to or from our services.

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].